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When is check-in/check-out? |
| Although it can vary from property to property, the general rule of thumb is that check-in is after 3pm and check-out is 11am.
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Is the drinking water safe? |
| When traveling internationally, it's best to drink only filtered bottled water as you may experience discomfort otherwise. It is recommended that you also use bottled water when brushing your teeth.
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Is breakfast included? |
| Many hotels do offer free breakfast, often in the form of a continental breakfast or sometimes just coffee and donuts. It would be very rare for a Vacation rental to provide breakfast and if it is included, it should be listed on the Lodging Information page.
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Are rollaway beds/cribs available? |
| Most hotels and some vacation rentals offer rollaway beds and cribs (typically at a charge- $5.00-$20.00 each). Some may have restrictions on what room types will allow rollaway beds. This may be listed on the Lodging Information page. If special requests are accepted, a section will appear on the Reservation Form to insert such requests and submit them to the hotel or vacation rental.
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I booked an All-Inclusive package. Do I still tip the dining staff? |
| This policy will vary from hotel to hotel. In some cases, the hotel may forbid their employees from accepting gratuities, but in many cases they are freely accepted, and appreciated. We'd be glad to inquire about your specific property for you.
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Is there a dress code for dinner? |
| Many hotels observe an evening dress code, requiring men to wear a collared shirt and, in some cases, a jacket and tie. We encourage you to verify with your travel agent or the hotel whether a dress code is followed. |
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Is parking available? Free parking? Long-term parking? |
| Most hotels and vacation rentals offer free parking to their guests, although some may charge. Long-term parking is offered at the discretion of the property (often in conjunction with park and fly rates). This may be listed on the Lodging Information page.
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What types of activities can we expect once we get there? |
| Activities and entertainment will vary depending on your destination. We recommend contacting the front desk upon check-in to inquire about optional guest excursions. Any available tours are run by independent companies and are an additional cost to guests. The hotel may also feature activities and entertainment throughout the day, ranging from volleyball games on the beach to talent shows. Specific activities vary by destination and hotel. |
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I've already paid for my vacation in full. Why do I have to supply a credit card upon check-in? |
| Hotels typically require guests to provide a credit card in order to cover for incidentals that they may incur during their stay. |
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Where do I pick up my vacation rental keys? |
| The email you receive confirming your reservation for a Vacation rental will provide details as to where and when you should pick up the keys to your rental unit.
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